Handicap International Logistics Support Manager - Lebanon

NGO PRESENTATION

Handicap International is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.

Handicap International is a not-for-profit organisation with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.

Through its Emergency Response Department (ERD), created in 2006 after the merge with Atlas Logistique, the organization is committed to:  Provide an adequate response to major natural disaster and conflict situations, anywhere in the world as much as possible within 72 hours;  Provide assistance to vulnerable groups (refugees, IDPs, persons with injuries, elders, children, etc.) affected by a crisis and maximize the number of beneficiaries. Within vulnerable groups, target especially PwD and meet their specific needs;  Constantly monitor chronic crises and/or conflicts to ensure preparedness for and rapid response to eventual emerging needs.

Directly linked to the Emergency Response Department of Handicap International France, the expatriate will be mandated for the following mission:

MISSION CONTEXT

A critical humanitarian situation According to UNHCR latest figures (October 11th 2012), there is between 2,5 and 3 millions IDP within Syria. More than 250,000 refugees are now registered Syria neighboring countries. The current humanitarian response is far from answering to most urgent needs, growing by the day, with a partial coverage only. Moreover, amongst those victims of the conflict, an estimation of 8% (figures average from the UNHCR for refugees in neighboring countries, excluding elders – if inclusion of Syrian IDPs and elderly, estimation would likely rise to between 15% and 20%) of them would be in an alarming situation of vulnerability, in terms of protection, access to basic services and in terms of coverage of their specific needs. Persons with mental or physical disabilities and/or chronic diseases, elders, children head of households are in a critical situation, experiencing difficulties to access to already scare humanitarian resources. The situation of injured is also at stake. For those of them having benefited from emergency health care in Syria or host countries, facing the unavailability or lack of access to post-surgery services is likely to have a devastating impact on the prevention of further impairments, or to adapt to a new and challenging environment.

19 months after the initial starting of the crisis, number of injured within Syria and neighboring countries is still rising, with a patent lack of immediate rehabilitation and psychosocial relief. Inclusion of vulnerability in the global humanitarian response remains a major concern. The lack of follow-up of the most vulnerable persons, having often experienced 2 or 3 displacements may generate discrepancies in the provided relief, and – in neighboring countries - could even create tensions between refugees and host populations. Voluntary returns (i.e : from Za’atari camp, Jordan) and pendulum movements (i.e : Turkish borders) are hurrying the need for risk education dissemination.

Jordan Situation The estimation number of planned refugees according to UNHCR RRP until 31/12/12 reaches 310,000 (250,000 + 60,000 at least unregistered refugees). According to HI projections, those figures include: - Injured: 6200 (estimation 2%, based on current ratios), 40% of them being in need of rehabilitation care. - Vulnerable: 46,500 (estimation of 15% of refugees) The Jordanian Government initially put in place 3 transit camps to welcome Syrian refugees, who were allowed to leave the transit site if a Jordanian family bailed them out. As existing transit sites were not able to absorb the daily arrivals, the Government authorized the opening of a new transit site in July. The four transit sites arrived to saturation point in July 2012, leading to the opening of a long term camp in Al Za'atari municipality. At completion of the site, this latter will have capacity for hosting 60,000 persons. In the meantime, the bailing out system has been stopped except for emergency purpose. In October 2012, the Jordan Government has announced the upcoming opening of another refugee camp in order to cope with the increasing number of refugees and to relieve congestion in Al Za’atari camp. If the situation in the camps is of high concern, the living conditions of refugees scattered within the host community is often critical. Beyond the general level of vulnerability, those populations are experiencing major livelihood issues, coupled with a lack of access to humanitarian services.

Lebanon Situation

The complexity of religious and political components as well as fighting events in Lebanon set a more difficult assistance response. Issues of access to services remain. Half of the refugee population is not prepared to winter, which could lead to life threatening conditions. Few injured are now in Bekaa as the flux has been directed toward North and Tripoli since the beginning of the conflict even if some still arrives in Northern Bekaa.

Humanitarian coordination, if getting better, is not yet fully effective. Relevant stakeholders have not consistently taken into consideration specific needs of vulnerable populations. UNHCR-registered households are receiving most of the consistent assistance, while the unregistered ones are struggling to find any kind of support beyond local charity associations and organizations which doesn’t deliver through registration status. Some tensions are rising at host community level, in relation with general poverty of the area.

PROJECT OBJECTIVES HI implementation After a first round of assessment on March 2012, HI emergency department is implementing since May 15th an emergency intervention for the most vulnerable people affected by the Syrian crisis in Jordan and Lebanon, funded by ECHO, Centre de Crise (French MoFA), Swiss Cooperation and private donors, and aiming at supporting persons with injuries and other vulnerable groups (including persons with disabilities). HI is until now the only organization to address those issues through community outreach, and benefits from the trust of both communities’ representatives, local stakeholders and other field implementing organizations. In August 2012, HI initiated a basic needs assessment in Bekaa, leading to strong recommendations for winterization activities targeting vulnerable populations. Simultaneously, after a technical assessment in Jordan, HI decided to support a first risk education project addressing both Syrian refugees and local host populations living at the Syrian border. HI regional strategy HI decided to develop and strengthen a regional strategy along 4 central points: 1. Disability and Vulnerability Focal Point - Lebanon : geographic implementation of a Disability and Vulnerability Focal Point (DVFP) mechanism to all Bekaa - Lebanon : implementation of a DVFP mechanism in Tripoli and Akkar - Jordan : implementation of a DVFP mechanism with implementation of fix points Goals : - Follow-up and assistance to injured in need of rehabilitation - Identification and direct/indirect assistance to vulnerable people - Reinforcement of the general impact of emergency rehabilitation and psychological care - Reinforce the inclusion of vulnerable people and persons with disability in the global response. 2. Inclusion - General : mainstreaming activities towards humanitarian actors - Lebanon : winter preparedness (distribution and adaptation), targeted NFI distribution for completion of mainstream distribution - Jordan : camp accessibility / cash management for vulnerable Goals : - Inclusion of vulnerability and disability within the global humanitarian response.

1. Risk Education Activities
   • Identification and localization of main risks related to the conflict
   • Training and support material to Syrian community focal points (schools, hospitals, civil society), monitoring of dissemination
     Goals :
   • Mitigating risk of accidents related to explosive remnants of war and urban conflicts
   • Activating a civil society network within prompt to deliver a first response and to identify other urgent needs
2. Contingency stocks
   • Positioning of emergency stocks within the neighboring countries Goal : Providing a 48h delay response capacity in case of a sudden broader humanitarian access or massive influx of refugees
     Activities in Lebanon The situation of the most vulnerable persons (including people with injuries) leads HI to implement a three dimension intervention in Central, West and North Bekaa and the North, So that the most vulnerable population (refugees, returnees, minorities and host families) affected by the Syrian crisis in Lebanon (including people with injuries and other vulnerable groups) see their vulnerability reduced and are better able to cope with the situation through the better coverage of their basic and specific needs (directly or through referral/channeling).
3. Provision of essential rehabilitation and other essential services to injured persons in order to avoid development of further impairment/vulnerabilities

Bekaa: 100 conflict-affected injured persons have access to essential rehabilitation and other essential services and avoid development of further impairments/ vulnerabilities. North: 400 conflict-affected injured refugees in Tripoli and in North Lebanon (Kaza Akkar, Danniye) benefit from essential emergency rehabilitation including post surgery rehabilitation cares Provision of support to 3 hospitals (Tripoli Governmental Hospital, Dar El Zahar Centre and Abrar Centre) in order to improve the provision of emergency rehabilitation care for Syrian refugees with injuries

1. Improvement of identification of the most vulnerable persons (including refugees with injury) with uncovered needs and individualized support in the response to their needs/such as physical rehabilitation services and psychosocial support (accompaniment to other stakeholders' services and/or to HI's services)

Bekaa: 1629 and their families (ie.8145 persons) of conflict affected vulnerable persons who have a better coverage of their basic and specific needs through direct provision of services and/or referral upon needs North: Identification, assessment and specific support to ensure tailored response to the needs of 1040 individuals affected Syrian and their families (ie. 5200 persons) conflict including refugees with injuries and other vulnerable groups (through direct and indirect services) at community level.

1. Direct provision of essential uncovered basic and/or specific services such as distribution of dedicated basic NFIs for winterization activities

Bekaa: Direct basic support in terms of winterization through the provision of warm blankets and clothes, fuel stoves and vouchers, and installation of insulation kits for 320 vulnerable households affected by the Syrian crisis (including Syrian refugees, Lebanese returnees and minorities such as Palestinian refugees - and 60 extremely vulnerable host communities)

MAIN RESPONSABILITIES OF THE EXPATRIATE

Under the responsibility of the Base manager and with the technical support of the Country Log/Admin and regional Logistics Coordinator, he will be in charge of:

• Ensure the smooth logistic launching of HI’s activities in North Lebanon as per the below tasks • Ensure and adapt the implementation of all HI logistic procedures on the area • Recruit and train a national logistic officer and prepare an optimal responsibility handover. • Follow with the base manager and the PMs all points of attention that need to be monitored during and after his presence • Prepare a full report for logistics follow-up on the area.

MAIN TASKS OF THE EXPATRIATE

The following tasks are non-exhaustive. In liaison with the base manager, the logistic support manager will have the responsibility to share them between him and the logistic officer and to handover all of them before his departure.

1. Logistical tasks • Global management of the Irbid office in term of Fleet management, purchase, stock management and general Logistics management. • Provide logistics support and advice to Program staff to ensure a smooth program implementation. • Improve if needed the processes (purchases, stock management…), and ensure their application.
2. Purchase management • Purchase items needed by the program and to respect Handicap International procurement procedures • Identify suppliers, and collect quotations • Ensure all the needed information are identified on the quotations • Negotiate the price, delivery time and others terms with suppliers • Ensure the quality of the purchase and the delivery deadlines; • Ensure the collected documents are compliant with HI procedures: supplier stamp, signature... • Give all the document to the Admin-Log, who will undertake the payment • Make sure to always consider value for money having in mind quality and sustainability of the goods • Ensure purchases are well anticipated by the teams (purchase planning) • Check the merchandise purchased for quality and quantity, control the conformity of the goods upon suppliers delivery • Follow up the order/purchase until delivery • Update and follow in a weekly basis the purchase follow up (TSA), • Create purchase file and archive them when they are completed • Make packing list and waybill for the items sent to HI projects • Make sure the requests of program are properly done before delivery • Transfer the goods to the applicant making sure reception is validated
3. Stocks management • Ensure the respect of HI stock management procedure • Ensure a good level of stock for logistics related items • In charge of the warehouse management and control system • Ensure the reception of the local freight at office, check and classify all delivery notes • Do regular inventories (weekly, monthly, quarterly, yearly) for the different items stored within the mission (projects and logistic items), and ensure it is spread to the programs • Plan the stock supplying according to local constraints; • Ensure the storage management procedures are respected : Stock items request, stock cards, Delivery Notes • Crosscheck regularly the data between deliveries from warehouse and programs data (donation certificates) • Update and follow the stock management on A2S each time it is necessary • Ensure the security and the follow up of the equipment used on the mission (identification, inventory, affectation, equipment files) • Ensure that the equipment list is regularly updated, that the different certificates are created. • Ensure the security and the follow up of the communication and IT equipments (and supplies) on the mission (identification, inventory, affectation)
4. Vehicle management and maintenance • Ensure the respect of HI vehicle management procedure: log books, use of the vehicles, driver briefing… • Ensure the general follow up of the emergency operations vehicles: consumption checks, weekly movement planning, daily tracking system, etc. • Ensure that regular maintenance on the different vehicle of the emergency operations is done, • Manage the fleet set up according to the project and support needs; • Ensure that fuel consumption report is done regularly; crosscheck the data (Manaseer website).
5. IT management • Check the good use of computer and train people if needed • Clean computer (hardware) when needed • Repair when possible and/or give feedback to Admin-Log if we have to return equipment for repair • Ensure the good working of internet access, repair if possible and/or contact the supplier for repair
6. Team management • Be vigilant regarding its staff knowledge of and compliance with the internal rules and regulations, especially with the ethics dispositions regarding respect of the beneficiaries; • Ensure the daily management of your team (job description, introduction briefing action plan, objectives, coordination meeting, individual follow-up meeting, individual support, training, evaluation, etc.), prepare on a weekly / monthly basis your team’s schedule; • Be concerned and aware on the personal and professional evolution of each member of your staff, and its development within the mission; • Ensure conflict resolution (personal and professional) within your team and inform the Expat Base Logistics Officer • Propose whenever you think it is needed to your Line-Manager relevant adaptation of the organisational chart and job descriptions (responsibility definition, etc.); • Ensure HR rules are properly implemented for logistics staff on the programme • In charge of direct management of Irbid logistics teams (drivers and logistic assistant)
7. Base management • Ensure the property of accommodations, office and the environment • Ensure the supply of energy and water in the compound • Plan the request in advance for all stock material needs in offices and accommodations • Ensure the security light, fire extinguisher, fence... material is good working order and in ad equation with the context • Ensure the renewal or extension of the premises’ contract if needed.
8. Visit and movement management • Follow up the International Movement request • Organize all pick-up or dropping necessary • Ensure the respect of HI movement management procedure (weekly planning)
9. Training / reporting • Train the staff under his authority • Hire and train a logistician officer • Ensure a standardisation of all Logistics Procedures (Procurement, Stock management, Fleet management) • Provide to the Admin-Log a weekly brief follow up of the logistics activities ongoing, a monthly activity report (SITREP) and forecast (Procurement, weekly cash request) • Immediate feedback in case of incident in and around our working area to the Admin-Log.

POSITION IN THE ORGANIZATIONAL CHART Under the hierarchical supervision of: Emergency Coordinator, with security clearance of the base manager Under the technical supervision of: Regional Logistics coordinator Hierarchical supervisor of: Base Logistic officer

PROFILE REQUIRED

 At least 2 years of professional experience as a logistician  Strong project and team management skills mandatory  Experience in humanitarian context, preferably in emergency  Strong communication and reporting skills  Strong interpersonal and intercultural skills  Ability to work under high pressure and without constant supervision  English mandatory (oral and written)

How to apply: 

 Send curriculum+ cover letter to Bénédicte DUMAS: officerh@handicap-international.org,  mail subject: Name/Surname-Logistic support - Lebanon  If your application retains our attention, you will be contact to spend a preselecting day in Lyon or you will have some interviews by phone.