Friday, November 30, 2012

IT Manager, Workforce Management & Capacity Building, Port-au-Prince, Haiti

Project/Proposal Summary: 
MSI was awarded a three-year contract with USAID/HAITI named KONEKTE (KONesans E Konpetans TEknik). The project focuses on strengthening the capacity of selected governmental, non-governmental, and private organizations to better implement the U.S. Government’s Post-Earthquake Strategy for Renewal and Economic Opportunity in Haiti by recruiting, mobilizing, managing, supporting and monitoring a cadre of professional technical personnel. In implementing this strategy the goal is to build the capacity of state and local institutions to respond to local constituencies as a prerequisite to overall program sustainability.

Position Summary: 
Management Systems International seeks an IT Manager for the KONEKTE Program. 

*Please Note: This is a local position. Only Haitian citizens are eligible to apply.*

Responsibilities: 
• Provide all IT related support to project staff and specialists working with the program.
• Ensure the operation of a field-based network for approximately 20 regular staff that will provide a central storage location for projects files, network printing and the continuous operation of internet services via VSAT.
• Prepare and implement a disaster recovery solution which would include devising a method of backing up project data from a central storage device.
• Manage the inventory of all IT and communications related hardware including cell phones, satellite phones, project computers and network devices and ensure that inventory checked out to short term specialists is returned before their departure.
• Manage day-to-day responses to user issues and including determination of solutions.
• Establish and maintain a LAN system.
• Work with the internet supplier to ensure connectivity in the project offices.
• Oversee IT kit development and disbursement to Specialists.
• Assist in the development of creative solutions that will enhance the communications between staff in Haiti and MSI Headquarters staff.

Qualifications: 
• Minimum five years of relevant network/desktop support experience.
• Experience with VSAT internet technologies is required.
• Experience with other Donor and USAID contract implementation is preferred.
• Computer-related certificates or degrees preferred.
• Proven track record of a “customer service” orientation style in a stressful environment. Strong trouble-shooting skills and a ‘can do’ attitude.
• Professional level fluency in French, English and Créole.

Only candidates who have been selected for an interview will be contacted. No phone calls, please.

To apply, please visit our website: www.msiworldwide.com

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