Health Program Manager

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfill their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

There are 30 national Save the Children organisations around the world. By the end of 2012 all our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We're changing to become more efficient, more aligned, a bett er partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

Role:
The Health Manager will be accountable for effective implementation of the area health programme, ensuring the provision of quality health services to the affected population. He/She will be expected to provide to the health team both remote support and direct supervision through regular visits to all sites/field offices. The Health Manager will provide both technical guidance as well as overall project management, and will be expected to lead on sectoral assessment, programme design and budgeting as well as proposal development. The Health Manager will be expected to mentor and capacity building existing country programme staff and partner staff (local implementing partners, Ministry of Health staff etc). This role is based in Yemen and it is for one year.Key areas of accountability:

Needs Analysis and Prog ram Design:
- Design and participate in required assessments, baselines and evaluations
- Contribute to situation analysis and participate actively in developing health program strategy documents
- Contribute to proposal development
- Contribute to emergency response preparedness plans as updates are required.

Programme Management
- Create implementation plans, including phased budgets, M&E and indicator tracking plans for all awarded grants
- Work closely with Ministry counterpart and orientate program design and implementation towards sustainability through following national protocols and policy and potentials hand over to national health authorities
- Implement project activities ensuring that services are delivered on time and on budget
- Support the health team to ensure the availability and compliance to international and national policies and gu idelines regarding the primary health care program
- Manage program budget lines and ensure proper and effective use of program resourcesProvide technical support to all health staff in fulfilment of their duties according to project objectives.
- Manage health team ensuring that staff have work-plans and objectives in place and follow up with team members regularly to ensure that activities are on track
- Monitor program progress against both programmatic and budgetary targets
- Work with the Health Advisor to develop sector response plans and master budgets and contribute to Save the Children’s overall country strategy
- Prepare timely programme and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements
- Identify health programme supply needs and coordinate with the logistics team to put in place a sensible phased procurement plan
- Support the management of warehousing, monitoring consumption and stock transfer of medicines, consumables and medical equipment.Ensure the health information system (HIS) is implemented, conduct monthly reviews of HIS data for validity, inconsistencies and errors, provide feedback to the health teams on the quality of the data and submit corrected version to the Health Technical Advisor on time.
- Work closely with the Monitoring & Evaluation team to put in place a sector M & E plan, ensuring this links to reporting requirements, and capacity build technical field staff in carrying out the work.
- Work closely with the accountability lead put in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in health programme design.
- In the event of outbreak or emergency response, lead the outbreak investigation team or the health emergency response team for responses initiated within the area of operation.
- Ensure health program fits with the MPHP and cluster priorities and is effectively coordinated with all local actors and partners

Capacity Building:
- Lead the training needs assessment for technical staffs (partner and Save the Children staff) in collaboration with health officers and Ministry counterparts
- Identify learning and training opportunities for Save the Children staff and partners and work as a mentor and role model for less experienced staff

Representation & Advocacy & Organisational Learning:
- Regularly carry out operational research, program achievement review and lessons learnt study to provide evidence for further program development
- Participate in health cluster meetings at the local and participate in meetings with different stakeholders for the purpose of Save the Children’s program interest at area/governorate level as required
- In collaborati on with senior programme staff, assist in advocacy activities that target decision-makers at all levels

Qualifications and Experience:

Required
- Advanced degree or equivalent (Registered Nurse or Medical Doctor) preferred; or education to Masters level in Public Health, or a related subject
- Strong familiarity with international guiding principles and best practices of health programming in crisis settings; for example: MISP, IASC, Sphere
- At least 3 years of management experience in emergency or fragile state health programmes
- Previous experience of health project management and programme coordination, implementing health programmes within donor constraints, on time and within budget
- Experience of and commitment to working through systems of community participation and accountability; demonstrated monitoring and evaluation skills
- Proven capacity to supervise, train and coach staff in health technical skills
- Ability to write clear and well-argued assessment and project reports in English
- The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances
- Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
- Position will be based in an area office with frequent travel to other field sites; the role requires unusual work hours and often working in stressful and insecure environments

Desirable
- Language skills in Arabic
- Experience or knowledge of working and living in relevant regions/contexts
- Specific experience of designing and managing OFDA and other major donor projects

We need to keep children safe so our selection process reflects our commi tment to the protection of children from abuse.

Please note that the closing date for applications is 30th of April 2013

For further information on this role, please see our website at www.savethechildren.net/jobs

How to apply:

Please apply with a covering letter and up-to-date CV to: jobs.66137.3830@savethechildrenint.aplitrak.com

Director of Programme Development and Quality , Haiti

Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

By mid-2013 most of our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class p eople and relevant for the 21st century.

The role
As a member of the Senior Management Team (SMT) in Haiti, the Director of Program Development and Quality shares in the overall responsibility for the direction and coordination of the Country Office program. The Director of Program Development and Quality is responsible for overseeing the development of high quality, innovative programs that deliver immediate and lasting change for children and monitoring the quality of the implementation of those programs. The Director of Program Development and Quality ensures program coherence in country, technical assistance, and appropriate monitoring and evaluation, including in emergency responses.

Qualifications and experience
• Recommended a minimum of 10 management experience in a corporate or an NGO environment, including experience directing and implementing programs for children in both emergency and development contexts, preferably with solid experience in more than one of the Save the Children priority sectors: education, child protection, health and nutrition, child rights governance, HIV/AIDs, and emergencies
• Recognized leadership role in relevant technical areas at both field and country level
• Masters degree in a relevant social science or professional area
• A general appreciation of the issues concerning the NGO sector, both development and humanitarian issues
• Solid experience of developing and managing monitoring and learning systems
• Good analytical skills. Effective negotiator, with the ability to positively influence cross departmental and cross sector working
• Credibility to lobby, influence and represent Save the Children at all levels
• Resource management, training , capacity building, coaching, and mentoring skills
• Ability and willingness to dramatically change work practices and hours, and work with incoming teams, in emergencies
• Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
• Fluency in written and spoken English and French. Creole skills a plus

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Please note that the closing date for applications is 26th February 2013

For further information on this role, please see our website at www.savethechildren.net/jobs

How to apply:

Please apply with a covering letter and up-to-date CV to: jobs.80902.3830@savethechildrenint.aplitrak.com

Emergency Child Protection Programme Manager , Myanmar

Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

By mid-2013 most of our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class p eople and relevant for the 21st century.

The role

Provide leadership, technical guidance in the development and implementation of the emergency Child Protection programme in Rakhine State with support from the Humanitarian Programme Manager, Regional Programme Manager and relevant colleagues. Provide strategic technical support to the emergency programme in Rakhine State including government and non-governmental partners. Work with the Child Protection Thematic Advisor and the Emergency Advisor for Child Protection to promote good practice and develop consistent approaches and address any problems arising in the field. Ensure guidelines are in place and that training is given.

This position is designed as both a leadership and capacity building reporting to the Humanitarian Programme Manager and working in parallel with the national Child Protection Programme Manager, ensuring that capacity is built for their eventual management takeover of the child protection response on leaving the post. Monitor behaviours and attitudes ensuring that humanitarian principles are adhered to through mentoring and exemplary behaviour.

Qualifications and experience

Essential
• Significant international experience and understanding of child protection issues in complex emergencies, including specific experience in setting up and running CFS and of psychosocial support programmes.
• Ability to represent Save the Children and maintain good relations at a local level with donors, NGO’s and authorities
• Substantial NGO working experience in international development in complex emergency situations and from a child rights perspective
• Skills and experience in project/programme monitoring, review and evaluation.
• Ability to design and implement capacity building plans and initiatives for staff and partners
• Experience and understanding of advocacy work
• Strong communication, interpersonal, representation and negotiation skills
• A good team player and strong capacity building skills
• Experience in defining and delivering training programmes
• Strong report writing and budgeting skills
• Commitment to and understanding of Save the Children's aims, values and principles.
• Experience of living and working under difficult and challenging environments.
• 3 to 5 years management experience in an INGO environment, including experience directing and implementing programs for children in emergency contexts
• A solid understanding of child protection issues and sufficient field experience in similar settings to design and implement innovative, appropriate solutions with a focus on program delivery and capacity building
• Ability to work effectively with people of diverse backgrounds
• Demonstrable commitment to humanitarian principles and accountability frameworks, especially in working with very vulnerable populations.
• Experience and knowledge of effective financial and budgetary control managing multiple grants and donors with ability to build staff capacity on budget management
• Ability to prepare draft reports against expected results and indicators
• Ability to analyze information, evaluate options and to think and plan strategically
 Experience of working in an emergency setting
• Flexibility and a sense of humour – ability to work, live and thrive under challenging circumstances
• A team player who is able and willing to learn from others as well as live and work in a communal setting
• Excellent interpersonal communication and presentation skills
• Fluency in written and spoken English
• Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches

Desirable
• Experience working in IDP/Refugee camp settings
• Experience working in SE Asia
• Knowledge/Experience of peace-building and conflict resolution programming

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Please note that the closing date for applications is 19th February 2013

For further information on this role, please see our website at www.savethechildren.net/jobs

How to apply:

Please apply with a covering letter and up-to-date CV to: jobs.30701.3830@savethechildrenint.aplitrak.com

Save the Children IT User Support Manager

Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

By mid-2013 most of our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class p eople and relevant for the 21st century.

The role

The Global IT User Support Manager is responsible for the day-to-day management and development of IT User Support services within Save the Children International ( SCI).

The SCI IT team is organised into a series of global HQ role, regional leadership roles and a network of approximately 125 country-based IT staff across Africa, Middle East/Eurasia, Asia and Latin / Central America. This organisation supports approximately 12,000 IT users around the world.

Local country staff provides ‘first point of user support’, with regional and global leaders providing levels of escalation as required. In Global HQ, where there are approximately 150 senior IT users, first point of IT support is provided by a third party supplier. Global and regional IT leaders are responsible for setting strategy, defining high level action plans and managing the IT relationships with senior stakeholders and managing the larger third party IT suppliers, whilst supporting country office staff throughout implementation.

Using industry standard IT service management methodologies, the Global IT User Support Manager will work within the Global IT Operations team to ensure all IT users within SCI receive high quality and cost-efficient IT service support. This will include driving an IT User Support Strategy, covering all the key ‘User productivity tools’, such as user devices, smartphones, tablets, email, videoconferencing and social media tools.

Qualifications and experience

Essential
• Excellent knowledge of current IT Service Management methodologies, desktop applications, operating systems, internet / intranet and standards. Preferably qualified to a recognised industry standard.
• At least two years relevant experience incorporating the majority of the functions detailed in this job description.
• Proven ability to manage a team of user support personnel providing 1st Line service desk and 2nd Line desk side support to users.
• Experience of communicating technical issues to a multi-cultural, multi-functional audience.
• Ability to evaluate, recommend and implement timely, essential improvements to existing User Support structures
• Exceptional planning and organisational skills with ability to clearly communicate technical issues to a wide audience.
• Good knowledge / experience in ITIL processes. Preferably ITIL version 3 qualified.
• Excellent written and spoken English. Other languages could be a distinct advantage.
• The successful candidate will be an experienced IT User Support professional with in depth experience of installing, maintaining and supporting IT user tools
• Effective communication skills, both written and verbal, as well as demonstrated technical support skills will be vital to ensure the demands of the business are met.

Due to the nature of this position and the varied level of customers served by the team an exceptional communicator in terms of tact, diplomacy, verbal and written skills will be required to fulfil this role. Characteristics will include:
• excellent interpersonal skills with the ability to communicate effectively at all levels in a variety of situations
• credibility and the ability to establish confidence and respect – both internally and externally the ability to work under pressure and deal effectively with crisis situations involving loss of availability of business applications
• sound judgement, integrity, tact and discretion
• a hands-on mentality, with the ability to get into detail as necessary while at the same time retaining sight of the big picture
• innovative and creative in problem solving
• a team player with a pro-active and positive attitude
• enthusiastic, high energy level and drive, well-motivated, a self-starter
• a good sense of humour

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Please note that the closing date for applications is 19th February 2013

For further information on this role, please see our website at www.savethechildren.net/jobs

How to apply:

Please apply with a covering letter and up-to-date CV to: jobs.41812.3830@savethechildrenint.aplitrak.com

Save the Children UK Medical Logistics Adviser

JOB TITLE: Medical Logistics Adviser TEAM/PROGRAMME: Humanitarian Department GRADE: 3 POST TYPE: International LOCATION: Internationally Mobile: approximately 60% various field based positions, 40% Head Office (Farringdon, London) or Home based REPORTS TO: Humanitarian Logistics Advisor (HQ) & Logistics Manager in country (varies according to deployment and position held)

CHILD SAFEGUARDING Level 3. The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context all posts are considered to be level 3.

INTRODUCTION In line with Save the Children’s Ambition 2015 Humanitarian Strategy, we are significantly scaling up our frontline health & nutrition capacity so that many more children’s lives can be saved in emergencies. We are also scaling up our emergency health capacity building activities under the Humanitarian Academy to produce the next generation of Frontline Health Workers. In all the major emergencies of the last few years, including the Horn of Africa drought, the Haiti earthquake, the Pakistan floods and the Zimbabwe cholera there have been significant gaps in frontline health capacity. Between 2009 and 2011 SC reached approximately 750 000 children and their families per year with its emergency health & nutrition programmes. However, by 2014, we aim to have put in place the necessary capacity (people, equipment and training) to reach 1.5 million people per annum with emergency health & nutrition support. We are seeking experienced and committed humanitarian health professionals to help deliver this ambitious strategy.

ROLE This role is to providing technical support to SC programmes in the design and management of their medical supply chains. The role will support medical supply chain in all Save the Children countries, including chronic emergencies such as fragile states, however in the case of sudden on-set large scale emergencies, the post holder maybe required to set up the medical supply chain as part of the response.

MAIN RESPONSIBILITIES - Technical Capacity building (60%)

o Assist in the development and implementation of medical supply chain strategies for each programme in line with programme needs, donor requirements and SC policies and procedures. Including: * Carry out assessments of programme medical supply chains and determine their efficiency and effectiveness. * Develop local policies and procedures in line with global SCI policies in the management of medical supplies covering procurement, stock management and distribution. * Provide support to programmes in supply forecasting, and budgeting of supply and logistics requirements to support their medical supply chain. * Assist in development of approved suppliers and framework agreements in line with SC and donor procurement policies for medical supplies. * Set up Key performance indicators (KPI) for the programme to monitor the medical supply chain performance and capacity. * Provide coaching and training to medical, health and logistics staff through workshops, “on-the-jobtraining” and providing a remote technical support line. * Monitor monthly reports from programmes ensuring that systems and procedures are being followed. Provide feedback on reports to the management teams on progress o Provide a trip report of all assessments and programme visits covering finds and recommendations and including an improvement plan which is agreed in programme and at regional level with relevant departments. o Directly support the development of a standard SCI set of drug management tools in line with standard SCI logistics procedures

Support to new emergencies (20%)  Deploy as needed to support the set up and implementation of emergency health programmes including: o Carryout needs assessments o Set up of emergency health posts or mobile team o Set up medical supply chain including medical stores

Emergency preparedness (10%)  Input in to emergency response planning and preparedness: o Assist in designing and developing kits and supply lists for use in emergency response o Advise on composition and volume of pre-positioned stocks

Other (10%)  Provide Save the Children Regional offices, and SC UK and SCI with analysis and reports on medical supply chain management within programmes

General  Ensure that Save the Children International minimum standards of logistics procedures and country policies are implemented and adhered to in the area of responsibility, supporting relevant staff as required  Ensure that procedures within the specific area of responsibility meet Save the Children UK and SCI and donor regulations, whether that be a within a given technical sector in logistics, or a specific field base  The post-holder will comply with all relevant Save the Children UK policies and procedures with respect to child safeguarding, safety and security, code of conduct, equal opportunities and other relevant policies.

CORE BEHAVIOURS We look to recruit a quality workforce who have or can grow in the following core behaviours:  Understanding humanitarian contexts and application of humanitarian principles o Participates in the development of an organisational response based on an understanding of the contexts  Achieving results effectively o Accountability – ensure efficient and transparent use of resources in line with Save the Children International policies and procedures o Addresses difficult situations and makes tough decisions confidently and calmly o Maintains focus on delivery of timely and appropriate results using available resources; identifies and acts on issues and problems in area of responsibility  Maintaining and developing collaborative relationships o Establishes clear objectives with teams and individuals, and monitors progress and performance  Operating safely and securely o Identifies and communicates risk and threats and minimises these for oneself and the agency o Takes measures to do no harm and to minimise risks for partners and the communities  Managing yourself in a pressured and changing environment: o Keeps oneself emotionally stable when helping others o Remains effective and retains perspective in the face of difficult or demanding situations o Maintains ethical and professional behaviour in accordance with relevant codes of conduct o Plans prioritises and performs tasks well under pressure o Takes responsibility for own work and impact of actions  Leadership: Action; Thinking; Self; Inspiring; Developing Others o Delivers results and always acts with the beneficiaries in mind o Anticipates current and future needs o Tailors communication style to certain audiences o Demonstrates approachability and trust by listening carefully to others and valuing their contribution, and making others feel comfortable by being open and honest about their thoughts and feelings.

QUALIFICATIONS AND EXPERIENCE Essential  Significant experience in managing medical supply chains in the NGO sector, within complex/large scale country programmes and in emergency response/humanitarian environments  Experience working with key institutional donors on medical supply management including ECHO, Global fund, USAID/OFDA  Experience in managing procurement including tendering, setting up framework agreements and supplier management  Experience in carrying out supply chain assessments and developing management strategies  Experience of working in remote field bases with limited infrastructure  Experiencing in capacity building and supervising logistics teams  Ability to synthesis and analyses information, and make clear, informed decisions  Ability to build relationships quickly with a wide range of people, both internally and externally  Strong planning, management and coordination skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities  Cultural awareness, with strong written and spoken communication and interpersonal skills in English and French Desirable  Certified in Medical supply chain management by a recognised body  Fluent in French

WORKING CONDITIONS The post holder must be available and ready to be deployed anywhere in the world at short notice. Deployments are will be from 2 to12 weeks in duration. They will normally work unusual hours, undertake a lot of travel and are often working in stressful and insecure environments. Save the Children UK will provide the necessary training, support and care.

The post-holder will receive 30 days Annual Leave per year; medical insurance while on deployment; travel and accommodation provided for; based in home country; paid R&R when relevant as per country policies; Gross salary paid from UK plus hardship allowance; complexity allowance and expensive posting allowance where applicable.

How to apply:

http://www7.i-grasp.com/fe/tpl_savethechildren02.asp?newms=info13

Senior Advisor, Newborn Clinical Services

We are seeking a licensed pediatrician with recent hospital- based clinical experience and 5+ years’ experience in developing countries to ensure the technical and methodological soundness of the Expanding Maternal and Neonatal Survival (EMAS) Program in Indonesia. EMAS is a 5-year, $55 million USAID-funded program that aims to improve quality of emergency obstetric and neonatal services in hospitals and health centers. Working within a team of Indonesian clinicians, the Senior Advisor will provide support to professional associations and health facility staff to accelerate translation of research findings into best practices to improve the health of mothers and newborns. The EMAS program is led by Jhpiego and Save the Children (SC) provides leadership for neonatal care on the EMAS program. The Senior Advisor will report on a day to day basis to the EMAS Director from Jhpiego. S/he will have technical supervision from the SC Sr. Advisor for Newborn Health and management support from the Senior Director, Dept. of Health & Nutrition Responsibilities • Provide technical leadership to increase quality of facility-based neonatal health services particularly on essential newborn care, newborn resuscitation, and care of preterm newborn (including respiratory support). • Together with EMAS partners, strategize for expansion of EMAS quality based neonatal health care into all EMAS supported facilities and to support sustainable and scalable improvements at the national level • Provide hands-on technical assistance in pediatric and neonatal health facilities (clinical mentoring, technical updates) • Work closely with the EMAS director, IDAI and professional associations to develop and coordinate a newborn health care mentoring program of US clinicians from Massachusetts General Hospital and American Academy of Pediatricians/Survive & Thrive Global Development Alliance.
• Monitor progress of the health facilities in achieving performance standards and identify appropriate strategies for assisting facilities to resolve gaps in services. • Support the EMAS clinical team in meetings with professional and hospital associations • Identify and disseminate best practices and new technical strategies and approaches in maternal and newborn health, with an emphasis on the aforementioned gaps in newborn health care in Indonesia. • Provide technical leadership in policy dialogue and technical and policy engagement with EMAS and the Ministry of Health and professional associations. • Review or develop new documents and job aids in specific areas of expertise in maternal and newborn health (MNH), particularly related to essential newborn care, newborn resuscitation, newborn sepsis management, and care of preterm newborns. • Contribute to the ongoing refinement of EMAS approaches and performance standards and support development of neonatal materials and job aids. • As requested, provide technical assistance to the professional association to develop policy statements • Serve as an advocate for MOH and professional association to adopt EMAS approaches • Represent EMAS in national, regional, and global forums by participating and presenting in pertinent meetings and conferences • Contribute to annual work plans and quarterly/annual reports Required • Medical degree. PhD and/or Master’s degree in public health, or relevant training, preferred. • Minimum 10 years’ experience working in the technical area (preferably 10 years of clinical practice post-training) • Licensed Pediatrician with recent hospital-based clinical experience and strong clinical and technical skills in pediatric and newborn health • Experience in working in Africa or Asia preferred. • Minimum of 5-7 years’ experience within developing countries, including experience designing and managing maternal and neonatal programs and innovations; • Ability to develop and monitor new approaches to improve quality of care through capacity building, and to apply best practices. • Understanding of USAID donor programming priorities and technical requirements preferred. • Able to give effective and engaging presentations to groups and individuals. Strong verbal and written communications skills • Ability to work independently and has a track record of accomplishment which illustrates ability to design, manage and implement research activities. • Excellent interpersonal skills and the ability to work as a team member with diverse staff, field office and local country staff, and partner agencies. • Documented experience advising international health programs • Documented experience designing and implementing capacity building programs for improving service delivery, including training, mentoring and nurturing professional staff • Proven record of working effectively with and leading teams of health professionals
• Experience working within a professional association preferred • Ability to travel independently and interact professionally in challenging environments in developing countries • Ability to travel within Indonesia up to 30% of time • Demonstrated ability and desire to acquire Indonesian language skills Employee Type: Full-time regular

Save the Children is the leading independent organization for children in need, with programs in over 120 countries, including the United States. We aim to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives by improving their health, education and economic opportunities. In 2010, we improved the lives of over 64 million children in need in the United States and around the world. Our goal is to reach more than 74 million children annually by the year 2012. Join our dedicated and diverse staff committed to improving the well-being of children.

Save the Children provides an attractive benefits package including competitive salaries, a matching retirement plan, health and welfare benefits, life insurance, an employee assistance program, generous time off and much more. We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws governing nondiscrimination in employment.

How to apply:

To Apply: Click on https://ch.tbe.taleo.net/CH07/ats/careers/requisition.jsp?org=SAVETHECHI...

Or go to www.savethechildren.org and search Careers

DIRECTOR OF PROGRAMME OPERATIONS

Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

By mid-2013 most of our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We’re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class p eople and relevant for the 21st century.

The role:

As a member of the Senior Management Team, the Director of Programme Operations shares in the overall responsibility for the direction and coordination of the Country Office. The Director of Programme Operations in his/her capacity is responsible for implementation of all programming in country, including the management of all sub offices and logistics. Assist Director of Programs in design of emergency preparedness procedures and take lead on implementation of emergency programs. Key areas of accountability:

As a member of the Senior Management Team, contribute to:

• Leadership of the Jordan Country Office
• Support the development of an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
• Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to program needs
• Help establish, maintain, and improve active and regular working relationships with: host government authorities, donors, partner agencies including major institutional donors, and local and international NGOs
• Ensure that the required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office

Oversight and Management of Program Operations

• Responsible for overall coordination of program implementation and responsible for field delivery of high quality programming in line with the objectives of the country strategy
• In close coordination with the Director of Programmes and the Director of Support Services, participate in the program proposal process and ensure that all programmes progress in accordance with grant agreements, are completed on time and on budget
• Working with Director of Programmes, participate in designing, innovative and high quality programmes to serve difficult to reach children
• Manage and support budget holders for individual projects and grants
• Ensure programmes are implemented in response to the communities, and children in line with Save the Children principles, values and strategic plan and following Save the Children compliance procedures. This includes working with government and national NGO-partners to strengthen national capacity
• Require managers to prepare timely and high quality progress reports, programme reports, and donor reports in a manner to allow review and consolidation efficiently.
• Oversee all sub-offices

Logistics, Inventory and Procurement

• Ensure that the CO logistics capacity and systems meet the SCI MOS and are able to satisfy the programming requirements
• Ensure appropriate and adequate emergency logistics procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up
• Ensure procurement processes are effectively implemented and the procurement team is negotiating the best deals (including cost, quality and after sales service) with suppliers
• Manage the fixed assets by implementing a system of controls separating the functions of purchasing and inventory.

Emergency Response Management

• Strengthen the Jordan CO organisational readiness to respond to emergencies in line with global SCI emergency goal and benchmarks
• Provide significant support for the CO to design, update and implement a full set of emergency preparedness actions, drawing on SC member input and resources
• Mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge teams
• Ensure that all CO staff across departments and sub offices are familiar with, adhere to and implement the procedures and processes detailed in the Rules and Principles for emergency response
• In coordination with Country Director and Director for Programmes maintain active engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system

Staff Management, Mentorship, and Development – Programme Operations

• Ensure appropriate staffing within Program Operations, including sub office staff
• Ensure that all staff understand and are able to perform their role in an emergency
• Manage Programme Implementation team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
• Develop staff capacity by training, and promoting staff as appropriate and in coordination with HR, ensure availability of appropriate professional development opportunities for staff
• Establish result based system and follow up
• Manage the performance of all staff in the Programme Operations work area through:
  • Effective use of the Performance Management System including the establishment of clear, measureable objectives, on-going feedback, periodic reviews and fair and unbiased evaluations;
  • Incorporate staff development strategies and Performance Management Systems into team building process.
  • Coaching, mentoring and other developmental opportunities;
  • Recognition and rewards for outstanding performance;
  • Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans

Qualifications and experience

• Substantial management experience in an NGO environment, including significant field operations experience in both emergency and development programs
• Master degree in development or other social sciences or equivalent.
• Robust experience of NGO emergency programme cycle management, and with experience of working within a complex and matrix organisation structure
• US Government funding programme management experience required; ECHO and EU highly desired.
• A very good understanding of at least 3 of the sectoral programs and a working knowledge of the program priorities of the Country Office which include Education, Child protection, Youth Development, Food Security and Livelihoods
• Substantial experience in logistics, including procurement,
• Experience in international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
• Familiar with effective financial and budgetary control and managing grants from major institutional donors
• Solid project management skills related to organisational development projects and international, cross-functional teams with a proven history of delivering results
• Ability to analyze information, evaluate options and to think and plan strategically
• An in-depth understanding of national and international children in crisis issues
• Previous experience of managing and developing a team and the ability to lead, motivate and develop others
• Excellent interpersonal, communication and presentation skills
• Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies
• Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
• Fluency in English required and conversational Arabic desired.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Please note that the closing date for applications is 8th January, 2013.

For further information on this role, please see our website at www.savethechildren.net/jobs

How to apply:

Please apply with a covering letter and up-to-date CV to: jobs.29449.3830@savethechildrenint.aplitrak.com

DIRECTOR OF SUPPORT SERVICES

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfill their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.6 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

There are 30 national Save the Children organisations around the world. By the end of 2012 all our international programmes will be delivered through a merged operation with 14 000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We're changing to become more efficient, more aligned, a better par tner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

Role:

As a member of the Senior Management Team (SMT) in Jordan the Director of Support Services shares in the overall responsibility for the direction and coordination of the Country Office (CO). The Director of Support Services in his/her capacity will be accountable to the Country Director for overseeing the support functions – finance (including grant management finance), security, IT, HR, risk management and admin services – in both emergencies and development programming contexts. Key areas of accountability:

As a member of the Senior Management Team, contribute to:

• Leadership of the Jordan Country Office
• Support the development of an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our members and donors
• Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to program needs
• Help establish, maintain, and improve active and regular working relationships with: host government authorities, partner agencies including humanitarian and development donors, and local and international NGOs
• Ensure Jordan Country Office complies with all Save the Children Management Operating Standards and Standard Operating Procedures
• Ensure that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office

Finance

• Oversee the finance function in the Jordan Country Office, ensuring that planning and budgeting, financial accounting, grant management complies with donor T and C, financial control, international accounting principles, budget monitoring and reporting
• Assist the Country Director (CD) and the SMT in the management /administration of the Country Office resources. Highlight variances, provide analyses and recommend resolution or reallocation of resources
• Identify and effectively manage all key risks, especially financial, related to delivering the Country Office program. Develop mitigation plans at proposal stage
• Oversee correct level of budget authority exists within Country Office. Own the application of SCI approved scheme of delegation, together with the Country Director
• Manage financial aspects of budget development for new proposals
• Oversee appropriate and adequate emergency finance and grants procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up
• Fulfil all financial reporting requirements for internal and external stakeholders
• Responsible for making sure effective systems are put in place, and regularly reviewed, to allow adequate financial management and control over assets, funds, equipment, property, and facilities
• Lead and participate in the development of finance policies and procedures to be ensure adequate finance controls are in place according to international accounting principles. Coordinate and assist CD during any internal or external audits
• Review and approve the proper accounting and closing of books upon receipt of completed reports and documents from various sub-offices
• Develop sub-grantees financial management through training and capacity building
• Develop CO budget holder financial management through training and capacity building
• Perform any other responsibilities related to financial management as required

Administration

• Supervise administrative function to ensure the smooth import of capital assets, monitor visa process for expatriate staff and liaison with Government
• Ensure sophisticated, efficient, cost effective Information Technology Systems are in place which is also in compliance with SCI MOS
• Train staff to take customer service approach, identify bottlenecks, and streamline processes.

Facilities Management

• Oversee the overall maintenance of all Save the Children office premises, facilities assets and equipment (physical work environment) in country and ensure that these are secure, in working order and efficiently utilized
• Motivate staff to improve appearance of office.
• Review all contracts and leases to ensure the benefit of SC before forwarding them to the Country Director for signature
• Responsible for CO Compliance with Health and Safety regulations in accordance with MOS
• Responsible for ensuring CO internal and external communications systems function effectively and efficiently
• Ensure adequate insurance cover in place and kept up to date with suitable cover for maximum loss of assets.
• Support to overcome lapses in licenses, permits, etc.
• Provide logistical support to guests, visitors including partner organisations involved in SC activities

Human Resources

• Supervise the Human Resources function to ensure that advice and support are provided to managers and staff on interpretation and application of policies and procedures and on other HR related matters
• Supervise the development of dual mandate HR practices and processes aligned with the organisation’s overall strategy and SCI MOS to meet the evolving needs of the organisation
• Responsible for appropriate recruitment, retention and development of staff.
• Ensure managers understand and implement performance management for improved performance and HR department implements policies and procedures.
• Responsible for appropriate and adequate emergency HR procedures detailed in the Country Office Emergency Preparedness Plan to enable rapid scale up
• Facilitate the HR aspects (such as deployment mechanisms) of the Country's Emergency Response Team
• Monitor and advise on disciplinary matters in accordance with established policies and procedures
• Mediate conflict, grievances and harassment cases
• Prioritise staff and partner awareness of, training in and adherence to the Child Safeguarding Policies.
• Well versed in Jordanian Labor Law in order to ensure compliance in labor policies.

Staff Management, Mentorship, and Development – Support Services

• Responsible for appropriate staffing within Support Services
• Responsible for making sure all Support Services staff understand and are able to perform their roles in an emergency
• Manage Support Services team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
• Responsible for the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff;
• Manage the performance of all staff in the Support Services work area through staff development strategies and Performance Management Systems. Establish result based system and follow up
  • Develop staff through the following methods of effective use of the performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
  • Coaching, mentoring and other developmental opportunities;
  • Recognition and rewards for outstanding performance;
  • Documentation of performance that is at standard and above and less than satisfactory, with appropriate performance improvements/ work plans

Risk Management

• Produce Quarterly Risk Management Register in consultation with SMT in accordance with MOS
• Undertake the financial risk assessments of all new partners and monitoring of on-going risk in coordination with SMT
• Support CD in keeping analysis of the internal and external risks and threats and appropriate mitigation measures up to date

Qualifications and Experience:

• Qualified finance professional (recognised accounting qualification suggested) with experience of operating in a global and complex organisation
• Recommended a minimum of 5 years management experience in an International NGO environment, including experience in the development of strategic and operational support services plans and their implementation in a professional work environment over a sustained period of time
• Ability to plan and organise a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts
• Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
• Demonstrated credibility with colleagues and stakeholders at all levels of an organization
• Excellent oral and written communication skills in English and Arabic preferred.
• Strong interpersonal skills with the ability to demonstrate skills in leading a multi- disciplined team through a period of change
• Leadership skills, including the ability to supervise and motivate qualified professional staff with strong personal value systems
• Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
• Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff
• Team building skills
• Competent level skills in core IT applications, particularly MS Office
• A commitment to the values and principles of SC
• Experience working to developing countries
• High level of commitment to the principles of development and to the organizational and programmatic goals of Save the Children

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Please note that the closing date for applications is 8 January, 2013.

For further information on this role, please see our website at www.savethechildren.net/jobs

How to apply:

Please apply with a covering letter and up-to-date CV to: jobs.48305.3830@savethechildrenint.aplitrak.com