Support Officer- Hyderabad

Department:New Business
Grade:Band 9
Reports To:Manager;
Location: Hyderabad 

The position is responsible for Region Performance Evaluation and MIS coordination. 
ESAU Communication Report, BCP/BIA/Plan & Test Reports & MIS/ for City coordinator AOF Dip-Testing and reject MIS
MIS Management-JO/JD for all employees, Vendor Bills coversheet, Business Tracker Daily/Weekly & Monthly, Employee Register, PIP Letter MIS, Fraud and mis-selling MIS and letters 

Key Roles & Responsibilities 

Business Support Drivers 
Support Business Unit in backend activities
Ensure error-free documentation is forwarded to ops 
 Ensure all MISes in place 

Customer Experience 
Operational quality - Error free customer application & documentation 

Risk Assurance
Conduct CDD, MLP & TCF diligently 
Zero tolerance – Fraud, Mis-selling
Attend training, acquire knowledge and apply to job function 
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager 

Qualifications & Skills 

Must be a graduate. Post Graduates will be preferred.
1-2 years of relevant experience in handling performance evaluation processes, and preparing analytical reports will be preferred 
Strong communication and negotiation skills with the ability to influence outcomes.
Should be well versed with performance processes and systems.
Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.
Thorough Knowledge of MS Office 

How To Apply 

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role 

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information) 
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience. 

Closing Dates 

The closing date for applications is 21/01/2013. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.