Specific Minimum Qualifications and Expertise
- Excellent verbal and written communication skills
- Interest in environmental issues (desirable)
- Proven customer service expertise
- Excellent numerical skills and strong ability to analyse data
- Proven IT skills, including MS Office and use of bespoke databases
- Ability to organise and prioritise a shifting workload
- Good team player and ability to work under own initiative
- Degree (desirable)
Purpose
To provide support to the Fuelling & Sustainability team in the administration of a number of renewable schemes including the Renewables Obligation and Climate Change Levy exemption for renewables.
Key Outputs and Deliverables
- Respond to queries from stakeholders relating to fuelled generating stations
- Approve feedstock templates from anaerobic digestion stations
- Perform checks on accreditation applications from fuelled stations
- Perform checks on monthly data submitted for ROC, LEC and REGO claims
- Provide support to the Fuelling & Sustainability team in the preparation and execution of our annual processes
- Work on ad hoc projects as necessary
Key Stakeholder Relationships
- Internal – IT Support, New Schemes Development
- External – Operators of fuelled renewable generating stations and agents, consultants and auditors acting on their behalf
Key Accountabilities
- Conducting reviews of accreditation applications within a 10 day key performance indicator target
- Responding to emails with a 2 day key performance indicator target
- Review and approval of feedstock templates for Anaerobic Digestion generating stations
- Accurate, concise and courteous communication with stakeholders
- Accurate record keeping and ensuring a robust audit trail of correspondence
