Specific Minimum Qualifications and Expertise
- IT literate, with proven expertise in the use of databases, preferably HRIS/Payroll systems. iTrent experience is preferable.
- Strong numerical and analytical skills and excellent attention to detail.
- Excellent organisational, prioritisation and communication skills.
- Understand nature of HR/Payroll work
- Experience of data protection requirements in an organisation, discretion in handling sensitive/confidential data
- Systematic and analytical approach to problem solving
- Demonstrable ability to work well in a team.
Purpose
To provide system support to the Head of Payroll and Pension with the HR/Payroll system (iTrent), to support the users of iTrent across the organisation including employee and manager self service.
Key Outputs and Deliverables
- Provide system support for HRIS/Payroll system (iTrent)
- Responsible for setting up new users and allocating correct roles to users
- Re-set passwords and resolve user and technical issues
- Resolve user and technical issues
- Training new users to system
- Maintain the system’s workflow process
- Ensure the organisation structure within the system is kept up to date in relation to posts, positions and reporting lines
- Manage the system email in-box and forward emails to relevant teams within the Management Information and Payroll team or Human Resources
- Run reports for end of month Third Party payments
- Run monthly and ad-hoc reports from iTrent and Business Objects
- Updating documentation
- Trouble shooting and proactively maintaining data integrity
- Functionality testing
- Ad hoc support in monthly input process
- Ad hoc support to Management Information and Payroll team
- Set up new employees on Finance system (Sun Systems)
Key Stakeholder Relationships
- Ofgem organisation
- Finance and Risk Management
- Human Resources
- MidlandHR (iTrent)
Key Accountabilities
N/A
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