CORE FUNCTIONS
The Medak Model District will be establishing a series of ‘Model Facilities’ with quality management processes, innovative facility administration, and improved use of technology. This position will serve as a coordinator of this work, and will work closely with facility staff, cluster/district health officials, and Model Districts team members on developing project activities and timelines, documenting activities at the facility, and initiating scale-up at other facilities. The referral chain of Model Facilities will include a Community Health and Nutrition Center (catchment 3-5 lakh), a Primary Health Center (catchment 1 lakh), and 3 sub-centres (catchment 5,000 each), with plans to rapidly rollout Model Facility referral chains into all 10 clusters within 24 months.
RESPONSIBILITIES
Specific responsibilities for this position include:
® Spend extensive time in Model Facilities to drive quality management processes, streamline facility operations, and provide staff support; quality management processes will aim to initiate facility accreditation processes
® Drive problem-solving around district-wide operations issues, including human resources development and management, district/cluster/facility financing, district procurement and supply chain management, use of technology in real-time management, and data quality and use.
® Conduct daily documentation efforts to monitor progress that can contribute to regular policy recommendations and white papers (every 6-12 months) on best practices in scale-up of quality management processes.
® Communicate regularly and effectively with facility staff, cluster teams, and district officials on facility operations, needs, and achievements
® Communicate regularly and effectively with Model Districts team members in Medak and elsewhere in India to coordinate activities, problem-solving, and research/documentation
® Drive engagement in state-level policy and technical discussions around operations quality improvement
® Engage in strategic planning at district level in collaboration with the Mumbai team (e.g. DHAP process, follow-up)
QUALIFICATIONS
The candidate will have:
(a) Advanced degree in hospital administration, management, public health, health systems, or other related fields
(b) Substantial professional experience and technical expertise in facility or health systems management, including human resources, supplies and equipment, and technology systems
(c) Significant experience in program planning, intervention design, monitoring and evaluation, and operations research
(d) Ability to take self-initiative and ownership over work deliverables, including excellent time management skills
(e) Excellent analytical and documentation skills
(f) Ability to communicate well across teams, including other facility coordinators, district and state health officials, facility staff, and Model Districts team members in India
(g) Ability to mediate conflicts and address sensitive issues relating to management and performance
(h) Excellent communications skills in Telugu and English
(i) Familiarity with public health system a plus
(j) Experience with accreditation systems (e.g. NABH, ISO) a plus
POSITION DETAILS
This position reports to the Project Director, Dr. Nirupam Bajpai and the Model Districts India team. There is an expectation for a one-year time commitment. This position will receive a salary commensurate with experience, to be agreed upon with the Project Director.
MORE / LESSHOW TO APPLY
Please submit a resume and writing exercise by email at modeldistricts@gmail.com. The writing exercise is available for download at https://dl.dropbox.com/u/9398083/DCP_QM_TOR.pdf. The application period closes on 15 November 2012.
