Capacity Building Manager (Health) BBC Media Action - Bangladesh

Duty Station
:
Dhaka
Reports to 
:
Head of Project, Health
Duration
:
One year (Contingent on completion of three-month trial period and probable extension on availability of funds)
Joining Date 
:
01 March 2013
Posted
:
22 January 2013
Deadline
:
04 February 2013
CONTEXT

BBC Media Action is the independent international charity of the BBC. Our mission is to improve the quality of people’s lives in developing and transitional countries through innovative use of media. We do this through our focus on health, governance, livelihoods, climate change and humanitarian response. We work in partnerships that include governments, broadcasters, civil society institutions, donor agencies and international Non-Governmental Organizations (NGOs).

BBC Media Action has been awarded a Global Grant from the UK Department for International Development (Dfid) to deliver media for development projects in 14 different countries over 5 years. A key focus of the project is to improve maternal and neo natal health through innovative use of media.

It is well established that strategic behaviour change communication and community interventions improve access to health information and encourage people to adopt preventive behaviours. Effective communication between the service providers and the audience, as well as quality health communication programming through various media channels is essential to the success of this strategy. Preliminary research indicates that the need to enhance this communication capacity for health dialogues exists. 

ROLE

BBC Media Action’s Bangladesh country office, seeks a Manager for its health communication capacity building interventions. The role offers an exciting opportunity for a person experienced in working with the media and the health sector. Leading a small team, the Manager shall be responsible for all aspects of communication skill building. H/she shall work closely with government, media and other counterparts to ensure that Training Need assessments, curriculum development, training agendas, facilitation, monitoring and evaluation of trainings are implemented smoothly and within the agreed time frame. 

A post graduate degree in Mass Communication/ Development Communication with at least 7 + years of experience in management and media capacity building activities is a must.     
The person shall be located at the BBC Media Action in Dhaka but will be required to travel to various districts for supportive supervision.

MAIN DUTIES AND RESPONSIBILITIES

Support, plan, co-ordinate and manage all health communication capacity development activities of the project.
Review strategies and policies, assessing the effects on communication capacity building interventions.
Collaborate with regional and local authorities, relevant line ministers and other stakeholders to incorporate best practices and standards in communication capacity building implementation.
Prepare, organize, conduct, outsource and supervise identified training activities at all levels.
Liaise with Government and other counter parts for communication training need (TNA) assessments.
Review health communication component in existing materials and training agendas used by health service providers; different training institutions, national and international NGOs.
Seek potential areas to innovatively introduce and strengthen communication training content. (Eg.  Mobiles, community radio, folk outreach…).
Develop appropriate TNA approaches for such interventions and implement these efficiently.  
Share TNA findings with respective departments and collaboratively develop capacity building plans based on recommendations received.  
Contribute to the development of monthly, quarterly, annual progress reports for Health team.
Develop and maintain a network with different media stations (including Bangladesh Television, Bangladesh Betar, and Community Radio stations) and other stakeholders.
Supervise and support curriculum/training expert and master trainers in the development and implementation of training curriculum and agendas.
Develop a monitoring plan to ensure consistency and quality of the training.
Work closely with research department to ensure evaluation of training outcomes.
Any other tasks given by the line manager.
SKILLS, KNOWLEDGE AND EXPERIENCE REQUIREMENTS

Experience of working and developing content across different media ( TV, radio, mobile, press, job aids for inter personal communication, training and facilitator guides)
Knowledge of participatory approaches to need assessments and innovative training content development.
Training experience with senior govt. participants and media professionals.    
Developing and managing training budgets.
Strong communication and organizational skills; attention to detail
Excellent (English and Bangla) speaking and writing skills.
Proficient with MS office tools.
Ability to work within deadlines and with clear priorities
COMPETENCIES

Strategic thinking:  able to identify a vision along with the plans which need to be implemented to meet the end goal, evaluating situations, decisions and issues in the short, medium and long term.

Analytical thinking: able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically.

Leading creativity: fosters imagination, creativity and experimentation, takes and promotes considered risks, celebrates creative successes and learns from failure, show openness to alternative ways of doing things.

Managing Performance:  Sets challenging team and individual objectives and trusts people to deliver them, shares clear expectations about required performance levels, treats team members with honesty, respect and compassion.

Collaborating across boundaries: challenges systems, processes and people that block collaboration, connects people, ideas, processes and issues, sets an example by sharing resources, knowledge ideas and skills across the organization, builds helpful, productive relationships across the organization.

Provide direction through change : is open to change and responds flexibly to new challenges, shares and communicates the BBC’s vision with passion and clarity. Articulates a compelling case for change provides momentum when driving change, involves others in building plans for change.

Maximising business effectiveness: provides the best value by sharing our resources across the BBC, looks for value for money, sets realistic budgets and manages them effectively, considers the business implications of decisions, avoids waste and challenge under use of resources.

Using external thinking: Builds bridges with useful organisations and innovative thinkers, keeps up to date with developments in their field, responds to the demands of our commercial environment, relishes feedback and responds honestly to what our audiences and customers have to say, whether likes it or not.

Resilience:  Strong ability to work with ambiguity and constantly changing set of circumstances and issues. Manages personal effectiveness by managing emotions and sustaining performance in the face of pressure, setbacks or when dealing with provocative situations. Demonstrates an approach to work that is characterized by commitment, motivation and energy.

Influencing and persuading: able to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade in a way that result in agreement or behaviour change.

Communication: excellent interpersonal, presentational and communication skills, articulate with both the written and spoken word, quick thinking and with sound judgment under pressure. Ability to deal with wide range of people with tact and diplomacy.

Developing talent and diversity: coaches others to build on strengths and improve on weakness, gives and listens to regular, honest feedback, recruits and develops talent from a diverse range of backgrounds, connects with people from all parts of society.

Applications: Interested applicants should complete the precise job application form by downloading from the link and email to applications@bd.bbcmediaaction.org mentioning the position in the subject field. The deadline for receiving applications is 04 February 2013.

The BBC is an equal opportunity employer.