International Manager UCAS

Location: Cheltenham (With Overseas and UK Travel) 
Centre of Excellence: Customer Experience                        Contract: Fixed Term Contract (12 Months Maternity Cover)
Salary: £24,000 To £36,000 (Dependent on Experience)

Role Overview: Within the Customer Strategy Unit, a position has arisen in the International team for an International Manager for 12 months to manage and implement international strategic development at UCAS. The post-holder will engage with key stakeholders to understand demand and translate this intelligence into the development of UCAS products and services. The role holder will have demonstrable experience and knowledge of pertinent issues relating to international recruitment and admissions in higher education in order to provide support for HEI members and deliver robust authoritative intelligence to UCAS.

Role Responsibilities:

• Support the development and implementation of international strategy, tracking progress and performance against objectives
• Provide clear briefs in order to direct UCAS’ international marketing and communications activities
• To represent UCAS at UK based and overseas events, as prioritised by outcome based targets often liaising and meeting with senior key stakeholders
• Deliver presentations and conference sessions to members and other key stakeholder groups in the UK and overseas
• To lead on the creation of the strategically aligned operational plan, ensuring that activities are appropriately researched and selected and that key performance indicators are tracked through the fulfillment of the plan
• Commission market research and share externally sourced market intelligence on the international landscape and international audiences with internal and external stakeholders
• Advise on the content of UCAS’ international training and conference offering
• Lead on planning for key international events such as the International Advisers Conference
• Produce detailed reports following international events, conferences and meetings, or in response to proposals or sector initiatives detailing actions, recommendations and monitoring outcomes against objectives
• Gather and analyse intelligence and feedback which will contribute to the development of UCAS’ international strategy and policy and the development of new and existing services and systems
• Provide support for and contribute to international steering groups and boards as appropriate
• Make informed recommendations about appropriate changes to products and services based on market intelligence and internal collaboration

Essential Criteria: 

• Significant knowledge and experience of international recruitment and admissions and demonstrable knowledge of the issues relating to the international sector
• Understanding of marketing and communications channels, processes and nuances relating to international audiences
• Demonstrable experience in developing operational plans and strategies
• Excellent written and verbal skills, with the ability to communicate to a wide range of audiences
• Ability to build effective mutually beneficial relationships with a range of key stakeholders
• The ability to travel and work overseas independently on a regular basis, including working evenings and weekends where required (time off in lieu applied for weekend work)
• Working experience derived from outside of the UK within an international context in a UK HEI
• A marketing qualification

How to apply: Should you wish to apply for this role please send a CV and covering letter, which outlines your reasons for applying for the role, please click the APPLY button below.

UCAS values diversity and is committed to equality of opportunity UCAS does not discriminate on grounds of age, nationality, race, ethnic origin, religion, gender, sexual orientation or disability