As an Account Manager for Pharma Industry you will engage with a wide range client disciplines within your accounts and you will need to develop a thorough understanding of their structure, business and scientific needs, their plans and requirements. You will form professional relationships with senior and director level business contacts as well as senior scientific personnel to drive new revenue by developing and delivering new sales opportunities. Key to this role is to maintain on-going revenues through close involvement with your named Accounts, ensuring the maximum level of annual renewals within your territory.
You will be competent with solution selling and show a high level of professionalism to both clients and colleagues. Having developed a strong knowledge and understanding of our product and services portfolio you will then align this understanding to the needs and pains of our target customers. A strong communicator to both senior management and scientific end users in addition to the ability to clearly articulate in depth understanding of our Product, Platform and Solution capabilities will be essential for this role.
The post holder must be prepared to spend at least 50% of their time visiting clients.
Duties and responsibilities:
- To achieve/exceed territory revenue plan.
- To maintain existing subscriber base through renewals and to grow revenues from within existing accounts.
- To prepare an account plan for each organisation which includes an organisation profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives and implementation schedule of Total Account Management.
- Take responsibility for creating and updating account profiles in Salesforce.com
- Devise overall strategy for each assigned account, with the help of the Sales Director and other support functions (Strategic Marketing, Product Management, CST, etc.)
- Develop, adapt and ultimately own the sales strategy for each account.
- To acquire detailed in-depth knowledge of Thomson Reuters IP & Sciences products and to keep that knowledge up-to-date.
- To report back from customer training sessions; recording customer feedback, gathering customer intelligence and actioning follow-up as required.
- To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes.
- To liaise effectively with internal departments (Product Development, Sales Support and Marketing Department) to maximise sales opportunities and to keep up to date with existing and new Life Sciences services and marketing/sales campaigns.
- To organise customer visits efficiently and maintain customer satisfaction with all Thomson Reuters IP & Science services and functions.
- To deputise for team members/ your line manager as and when required.
- To take responsibility for identifying training and developmental needs for yourself on an on-going basis.
Desired Skills & Experience
Qualifications:
Degree (BA level) or equivalent, in one of the following areas: Medicine, Biochemistry, Chemistry or Life Science related discipline or Business Administration with strong knowledge and experience in Life Science.
Languages:
Fluency in written and spoken English is essential.
Company Description
Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization.
Our scientific knowledge and information is essential for drug companies to discover new drugs and get them to market faster, for researchers to find relevant papers and know what's newly published in their subject, and for businesses to optimize their intellectual property and find competitive intelligence.
Today we are the established and authoritative pharmaceutical and biotechnology information resource, and the industry authority on the global generics market. Both innovators and generic manufacturers trust us because our integrated solutions contain an unrivalled breadth and depth of timely, relevant strategic information from multiple databases, delivered on powerful platforms, accompanied by intuitive analytical tools, and backed up by dedicated support teams.
But we provide far more than just content sets. Our data are enriched with unique abstracts, commentaries and analysis prepared by our team of industry experts — critical insight on-tap from the thought leaders that shape pharmaceutical opinion. All over the world, decision-makers depend on us for the essential knowledge that can justify their strategies, promote outstanding research and business growth, and keep them abreast of the market.
Additional Information
- Posted:
- November 27, 2012
- Type:
- Full-time
- Experience:
- Mid-Senior level
- Functions:
- Other
- Industries:
- Information Services
- Job ID:
- 4262309
