Wednesday, April 24, 2013

Web & CRM Manager

DESCRIPTION & REQUIREMENTS:

Position Overview:
The role leads the Web infrastructure build up and marketing strategy, resources and CRM community, loyalty program execution for Coca-Cola China. This includes but is not limited to management of Coca-Cola China websites, database/loyalty program execution, direct marketing, campaign supporting and SEO/SEM.



  • Manage the rebuilding and revamp of iCoke (community site)

  • Update and upgrade brand campaign site to be branded websites, the latter requires more continuous operating rather than current campaign-based approach. Build solid digital infrastructure.

  • SEO/SEM strategy for all branded websites.

  • Daily operation and maintenance of all websites

  • Be responsible for iCoke prize centre and related incentive, loyalty programs

  • Work closely with IT Dept. to seek for the latest technology and solutions to improve user experience as well as  operation efficiency of company/brand websites

  • Supervise and manage related agency on website design and update

  • Direct marketing strategy, e.g. eDM, eNewsletter to support loyalty program.



Knowledge & Experience:


  • 8+ years of web management, CRM, or digital marketing working experience.

  • Strong background in web management and possess, experience:

  • Familiar with web/ database architecture, processing with working experience in CRM/Web marketing.

  • Eager to learn new digital technology and trend.

  • Ability to collaborate, partner and influence people up, down and across the organization.

  • Must be proficient in MS Office tools including Excel and Powerpoint, and must be comfortable presenting findings to internal and external audiences

  • Extensive experience in web development is able to evidence experience in SEO and SEM as well as having a proven record in web project management.

  • High level project management skills.

  • Proven ability to manage CRM/Web development agency, Knowledgeable and passionate about interactive digital marketing concepts, practices and programs

  • Bachelor’s degree required, computer science major will be a plus.

  • Fulgent in English speaking and writing


http://careers.peopleclick.com/careerscp/client_cocacola/external/jobDetails.do?functionName=getJobDetail&jobPostId=63177&localeCode=en-us

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