Specific Minimum Qualifications and Expertise
Essential:
- Proven expertise in managing teams within a policy implementation and service delivery environment.
- Proven experience in performance managing multi-functional teams to implement complex schemes in accordance with legislative requirements.
- Proven expertise in policy development and implementation and in working with legislation.
- Proven ability to analyse and make decisions based on complex information.
- Excellent stakeholder management, communication and influencing skills.
- Being able to manage change and implement process improvements in ongoing schemes.
- Ability to manage risk and ensure the maintenance of robust processes to mitigate risk.
- Educated to degree level or have relevant professional experience.
Desirable:
- Sound knowledge of the Government’s climate change programme and the policy objectives of the current renewable support programmes.
Purpose
- To support the team Head in their role and contribute to the overall leadership, management and delivery of the team.
- To manage a range of schemes that the Environmental Programmes team administers.
- To ensure full compliance with the legislation and a customer-focused approach to our work.
- To work with government so that the legislation governing the schemes meets Ofgem’s requirements for the administration of them.
- To carry out tasks on behalf of GEMA under delegated authority.
Key Outputs and Deliverables
- To operate flexibly across a range of renewable schemes, as required.
- To lead their team efficiently and ensure that approvals are in line with the KPIs set out in Ofgem’s corporate plan.
- To ensure that lessons learnt from administration of the schemes are implemented through future changes to legislation.
- To ensure that decisions taken on the schemes are legally robust.
- To manage key stakeholders, including government departments and key industry groups.
- Be responsible for effective risk management, to avoid significant fraud and other process failures.
- Engage with government on their proposals for amendments to existing and future renewable policy.
- To ensure team deliverables are delivered on time and to a high standard.
- To work with colleagues in New Scheme Development and IT, as to changes to existing schemes.
- Ensure staff capabilities are developed to support their development and delivery of the team’s objectives.
Key Stakeholder Relationships
External
- Government departments, including those with policy responsibility for the renewable schemes (DECC, HMT, Scottish Government, EST).
- Industry participants (electricity suppliers, generators, trade associations and industry groups).
Internal
- Staff across E-Serve, particularly in New Scheme Development.
- Environmental Policy on current and future renewable electricity support schemes.
- IT on the design and operation of the databases the team uses.
- Legal.
Key Accountabilities
- Assist the team lead in identifying the priorities for the team’s administration of renewable electricity programmes.
- Ensuring that the schemes assigned to them are properly resourced.
- Leading and supporting their team on the schemes they are responsible for.
- Ensuring the development of staff in their team and addressing any skills gaps.
- Having full regard for the risks the Authority faces in discharging its statutory duties.
- Having delegated authority to take decisions in relation to the administration of the schemes assigned to them.
- Ensuring that the corporate plan and internal KPIs are met with regards to the schemes they oversee.
- Lead a team of up to 10 staff
