Job Description
•To manage Trade Service Qingdao team and support GSSC to ensure the qualified platform to support the business expansion.•To ensure the adherence of all operational policies, procedures, service standards, performance measurements and staffing in Trade Qingdao team.
Key Roles & Responsibilities
•Timely and accurate resolution to all customer enquiries on Import and Export Trade services and products.
•Control the processing quality on all trade products involved GSSC processing to meet customers’ total needs, and that continued effort is made to exceed customer’s expectation.
•To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer. Ensure the irregular cases be settled timely and properly.
•Be authorized to perform DSIMS scanning release.
•To verify, control and monitor Group and the local regulatory report/return are submitted timely and exactly correct.
•AML report of PBOC.
•Ensure the team to comply with the Money Laundering Prevention Requirement and the Code of Conduct.
•Identify and report the unusual or possible suspicious customer activity promptly.
•Be in charge of the local regulatory reporting system i.e. Banking Loan Registration and Investigation System.
•Timely and accurate resolution to all customer enquiries on Trade, CMS and cash counter related services and products.
•Periodically to do job rotation and take mandatory leave as per annual leave policy.
•Be familiar with BCP plan and test periodically.
•Attend and finish internal and external training to be skilled and qualified for the job.
•Safe keep and register business chops, user Id password and critical vouchers, follow handover policy if applicable.
Qualifications & Skills
•College/University degree
•More than 8 years in Bank Trade working experience
•Knowledge in PBOC/SAFE/CBRC regulations
•Good experiences and knowledge in Trade service
•Creativeness in generating constructive new ideas
•Good command of both written and spoken English
•Organizing skills and Interpersonal skills
•Computer skills
•Familiar with UCP600/ISBP/URC522 and CNY/FCY clearing knowledge
How To Apply
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 2013/03/31. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years.With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
