- Job Ref. No
- 988918
- Location
- Multi Location - West Midlands
- Contract Type
- Attachment/Fixed Term
- Contract Duration
- 09 months
- Job Category:
- New Media & Technology
- Closing date for applications
- 10 February 2013 at 11:59pm
Jupiter Workflow is being piloted in English Regions….….and we need a self-starting and active engineering to help us deliver a successful pilot project in English Regions. This role will be heavily involved in getting the pilot up and running, evaluating the impact on an ER site and producing information required by the support during the Service Design and Transition into business as usual. The pilot site we have chosen is likely to be Oxford. This role is likely to work fairly regular hours for a period during the pilot, but it will end up being a support role in the BSC in Birmingham in time and be expected to work a shift based pattern.
Reporting to the Service Co-ordinator BSC via the Project Manager for Jupiter,...you’ll deliver comprehensive support services and be responsible for managing the signals and transmission equipment (including a range of broadcast and IT equipment). In addition, you’ll support activities and operations required in Regional Centres and Local Radio Stations. You’ll be required to work a range of different shifts including night shifts, late night finishes and early morning starts, and may be required to work at different regional sites as relief cover at times. This role is intended to be a days based worker for at least 6 months as the model is designed and understood.
Excellent knowledge of IT and networks......allied with broadcast engineering or similar background, or be able to demonstrate an ability to develop the skills required. You must be customer focused, personally resilient and have a calm and knowledgeable telephone manner, and be able to work to deadlines. Excellent problem solving and analytical skills essential and experience in the area of remotely supporting and monitoring technology performance would be desirable.
Further details from James Patterson, Technology Support Manager 0121 567 6981.