Head - Trade Product Management, UAE

The job involves management of a suite of trade products and a large trade portoflio in UAE. They key job holder is expected:

- To understand the dynamics of international and domestic trade in UAE with a view to size the market for Trade Services in all the Standard Chartered territories and any important but yet un-represented countries.
- To understand customer buying behaviour and needs to develop well researched customer value propositions (CVPs) positioned to increased trade revenue (new products, enhancements, service delivery initiatives, portfolio re-engineering (repricing etc.), product and sales promotion campaigns and alliances)
- To develop and maintain a system to capture competitor and regulatory information on Trade.
- To continuously scan and manage the composition and trends in Standard Chartered’s Trade Services portfolio and validate them against market, customer and competitor knowledge. This should enable Standard Chartered to identify and plan for opportunities and threats to protect/grow Trade Revenue. 

Key Roles & Responsibilities 

- To ensure that sufficient tactical and strategic action plan is articulated so as to maximise the revenue impact of market, customer, business and competitor knowledge by initiating and sponsoring Product Development (New and Enhancements), Portfolio Re-engineering (e.g., repricing and risk allocation) exercises, Product and Sales Promotion campaigns, Service Quality improvements, Training and Product Marketing support for Trade services in UAE.
•To lead and manage the articulation and definition of annual Operating Plan for areas of own responsibility in consultation with product partners to:
Deliver short-term financial results whilst position for medium term performance.
Identify and provide business case for creation of core capabilities, which support strategic goals.
Manage revenue and costs (P&L) for assigned Trade product set.
•To demonstrate the business case, for each initiative, on the basis of product features, customer benefits, payback and cost savings/enhanced efficiency as the case may be.
•To devise and implement, in consultation with Country TBS & OCC teams, strategic and tactical framework for each new product launches so that the planned market, wallet share and revenue are achieved.
•To define competitive pricing and tariff structure for NEW products to maximise product profitability and shareholder value.
•To deliver financial result both in respect of revenues and trade volumes.
•To participate in local marketing planning process. Budget, plan and champion local marketing campaigns together with Marketing team. 
•To assist in the structuring, pricing and implementation of Trade services/solutions
•To prepare updates to the Market and Product functions in the form or regular Newsletters, or other reporting as required, and to ensure that base and product revenues are consolidated and reported periodically.
•To maintain a high level of customer contact, both by direct and indirect means viz., calls, research visits, Focus groups, questionnaires, tele-research, RM call reports and CMP information etc. to ensure that all CVPs and initiatives are either customer driven or at least validated with customer feedback.
•To provide training and ongoing support to RMs/BDMs and OCC Relationship managers 

Qualifications & Skills 

The chosen candidate will have significant experience in relevant industry / geography in a global organisation. Professional disciplines and experience may include:
•Product / brand management, or business management 
•Trade banking operations
•Financial management
•Sales or sales management
•Marketing and promotions
•Strategic planning
•Customer and secondary research

- Thorough knowledge of trade products (documentray, open account & structured trade) particularly in one or more of SCB’s key markets, together with sound knowledge of risk issues and understanding of operations and supporting systems and processes.
- Strong leadership, motivational and influencing skills to manage cross-border and cross- functional initiatives, and also to gain commitment from Business Heads of the respective countries to develop the trade business.
- Well-developed project management skills in order to manage effectively product initiatives with multiple dimensions.
- Well-developed communication skills to promote SCB brand and trade capabilities to Trade press 

How To Apply 

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role 

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information) 
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience. 

Closing Dates 

The closing date for applications is 20/01/2013. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future. 

Diversity & Inclusion 

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.