General Manager - SME Banking Standard Chartered Bank - Bangladesh

1.To manage the SME Banking business segment to achieve the revenue, profit and cost targets agreed in the annual budget 
2.To achieve a balanced growth of the business:
•Grow deposit base to maximize revenues and fund SME Banking asset growth
•Build an asset portfolio which contributes to SME Banking and SCB profits at satisfactory risk : reward ratios 

Key Roles & Responsibilities 

1.Devise and implement business strategy for SME Banking.
2.Determine customer, business, revenue and profit targets for SME Banking.
3.Identify market trend and target customers’ needs in order to review and recommend product / services offerings.
4.Ensure appropriate marketing campaigns / initiatives are launched to enhance sales effort on portfolio basis.
5.Determine sales distribution strategy and manage implementation.
6.The job holder is authorized to take decisions on fees, charges and products features
7.Agree on sales focus and allocation of sales target to other sales channels of CB.
8.Ensure effective and efficient operations without sacrifice on control and service quality.
9.Liaise with various delivery channels and operational areas to ensure quality services to SME Banking customers.
10.Periodically review Credit Policy to ensure consistency with SME Banking business strategy and risk appetite.
11.Manage financial and key performance indicators, and take corrective actions when necessary.
12.Manage overall SME Banking staff performance to ensure achievement of agreed targets.
13.Ensure appropriate appointment of staff commensurate with competency level required by their jobs and their ongoing development.
14.Ensure that effective arrangements are in place within SME Banking for the prevention of money laundering in line with the Group Policy and Standards, BB guidelines and local legal requirements. In particular, through the designation of a Business MLPO, ensure that the obligations on reporting suspicious activities are met.
15.Raising management standards and control
Embedding a Sales Governance Culture –
•Approve, control and monitor strategy, model mix, scale, costs and risk control
•Ensure adherence to DSR Management and Risk Policy
•Sanction of annual plans and strategic direction
•Annual reviews of plans and self-certification
•Ensure adequate service quality standards are in place
•Ensure standards are in place to minimise mis-selling, customer complaints by channel and DSRs. 

Qualifications & Skills 

Knowledge & Skills
•Must be a business graduate
•Sound leadership skills and communication skills.
•Thorough knowledge of the local and national economy.
•Sound knowledge of credit policy, credit risk assessment relevant to sales.
•Sound knowledge of SME products, system and operating regulations.
•Sound knowledge of consumer banking products, system and operating regulations.
•Sound experience in managing sales team.
•Strong communication, negotiation and coaching skills.
•Knowledge on different motivational / incentive plans.
•Exposure in sales management.
•Sound analytical skill.


Experience

•Experience in leading a team.
•Experience in handling high profiled customers.
•At least 10 years banking experience. 

How To Apply 

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role 

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information) 
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience. 

Closing Dates 

The closing date for applications is 24/01/2013. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future. 

Diversity & Inclusion 

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.