The Senior Business Performance Management specialist will work closely with process owners to identify improvement opportunities, create solutions to complex problems and implement solutions. Train internal customers at the green and black belt level of Lean Six Sigma Tools and methodologies. Exercises significant experience with project coaching and project management and is a comfortable negotiating conflicting objectives with senior management. Must have the flexibility to support other IT activities and projects across university, research and economic development.
Responsibilities include; to act as change agent to instill a Lean Six Sigma culture throughout the organization and to communicate the Lean Six Sigma methods benefits and limitations. Select and apply appropriate statistical tools to document process performance for specific business processes. Document and communicate benefits of projects. Influence process stakeholders, maintain an overview of all projects and where they are in the DMAIC process. Perform cost-benefit analyses to create a prioritized portfolio of process improvement projects, overseeing risks and issues management. Deliver Lean Six Sigma awareness sessions, train staff members on green and black belt level, develop education material as needed and assist in preparing and delivering workshops. Advice champions and lead belts in scoping projects, coach lead belts in negotiating with process stakeholders. Facilitate champions and lead belts in defining tactics to address change management issues.
Desired Skills & Experience
- Bachelor's degree in engineering, economics, finance, business administration, information systems or other quantitative discipline.
- Minimum of 7 years of process improvement projects, including proven facilitation skills
- Certified Lean Six Sigma Black Belt
- Must be considered an authority on Lean Six Sigma
- Detailed hands-on experience with six-sigma in a non-manufacturing environment
- Experience in developing process metrics and using Minitab.
- Familiarity with PMI or OCG methods, and ARIS process mapping tool is desirable.
Company Description
King Abdullah University of Science and Technology (KAUST) is an international, graduate-level research university dedicated to inspiring a new age of scientific achievement in the Kingdom, in the region, and around the globe. As an independent, merit-based institution, KAUST’s pioneering matrix structure of academic divisions and interdisciplinary research centers enables top researchers from around the globe and across all cultures to work together to solve challenging scientific and technological issues. The KAUST global research and education networks support diverse talents, both on its campus and at other premier universities and research institutions, through collaborative research agreements, grants, and student scholarship programs. KAUST, open to both men and women from all around the world, is governed by an independent, self-perpetuating Board of Trustees. The core campus, located on more than 36 million square meters on the Red Sea at Thuwal, Saudi Arabia, was inaugurated on the 23rd of September 2009. For more information about KAUST, visit www.kaust.edu.sa.
