To manage the aircraft turnaround including weight and balance, ramp operations, onboard loading including systems, aircraft door operations, onboard cabin safety and security support, aircraft servicing including potable water, toilet servicing and catering. Is the senior point of liaison for third party ramp operations ensuring that Etihad Airways ground handling requirements and standards are met at all times.
Responsibilities
You will be required to:
Manage all load control functions for each flight, ensuring the aircraft remains within operational limits with regard to weight and balance.
Manage ramp operations with all safety related issues including loading and aircraft servicing such as external power, potable water, catering and toilet servicing
Ensure all cargo/mail is inspected for suitability for transport including special loads, such as Dangerous Goods, Live Animals, etc are loaded correctly and checked as per company regulations, provide signed NOTOC to crew
Act as point of liaison for 3rd party service providers, ensuring that resources provided are aligned with the SLA.
Manage onboard loading within all compartments including in-plane systems, restraints and nets to ensure all load is secured for flight as per Etihad policies and procedures
Support operating crew with onboard cabin safety including cabin/main deck door operation, assist with emergencies, supernumeraries (persons accompanying the cargo) traveling with cargo including livestock.
Ensure that opportunities to optimize cargo revenue are identified and delivered via load planning and efficient load control
Focal point with NOC to ensure aircraft departs on time to minimize operational costs and coordination in the event of flight disruption
Responsible for the security of the AC on the ground and in the air by ensuring appropriate security checks are carried out in the cabin as per requirement, as well implementing access control while the AC is in service, making sure no prohibited articles or unauthorized personnel are on board the AC. Ensure all Cargo shipments have been screened and maintained from tampering before uplift on the flight. Other ad hoc duties as detailed by the business as and when required
Requirements
The Successful candidate will require the following:
Qualifications & Experience:
The incumbent post holder must be able to demonstrate a sound knowledge of load control, ideally with load master and airport operations experience whilst working with an airline or ground handling agency ideally for a minimum of 5 years. Dangerous Goods current training certificate cat 10.
Ideally be educated to degree level.
Training & Knowledge:
Strong English language, written and verbal communication skills, Computer literacy including load control systems. Function specific licenses for tasks performed, where required e.g. Load Control.
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